Sprinklr (CXM) Q2 Earnings Top Estimates

CXM reported second-quarter fiscal 2026 earnings of $0.11 per share, topping the consensus estimate of $0.10 by a penny. Revenue came in at $213.74 million, falling short of Wall Street expectations. The customer experience management software provider has trailed the S&P 500 by 13.8 percentage points year-to-date.

Zacks Investment Research assigned CXM a Rank #3 (Hold) following the mixed results, citing uneven estimate revisions from analysts. The broader Technology Services industry, where CXM operates, ranks in the bottom 35% of all sectors tracked by Zacks.

The earnings beat reflects margin improvement, but the revenue miss signals potential headwinds in customer acquisition or expansion. CXM's underperformance relative to the benchmark index suggests investor skepticism around growth durability in a competitive enterprise software landscape.